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Frequently Asked Questions
What is the BBBOnLine Reliability seal program?
How is the BBBOnLine Reliability Seal different from other seal programs on the Internet that claim to identify ethical businesses?
Do I have to be a member of the Better Business Bureau to get the Reliability seal?
If I'm already a member of the BBB, why can't I just say that online? Why do I need to qualify for the BBBOnLine Reliability seal and pay an extra fee?
What are the benefits to becoming a participant in the BBBOnLine Reliability program?
Will the Reliability seal actually help drive more traffic to my Website and help me increase sales?
I'm a local firm, and most of my customers are local. They know me by reputation. Why do I need a Reliability seal?
My web site is for information only - I don't sell anything online, so why would I need a Reliability seal?
How/where can the BBBOnLine Reliability logo be used?
If I'm already a member of the BBB, do I automatically get the Reliability seal if I apply?
What are the BBBOnLine Reliability Program requirements?
Who monitors use of the Reliability seal?
How does BBBOnLine Reliability handle consumer complaints?
How much does the BBBOnLine Reliability seal cost?
How do I apply for a BBBOnLine Reliability seal?
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