Better Business Bureau
Education Consumer Business
BBBOnLine
 
Pixel Pixel
Arrow BBBOnLine Programs
Pixel
Pixel
Arrow Privacy Seal
Pixel
Pixel Apply for Seal
Pixel
Pixel Kid's Privacy Seal
Pixel
Pixel Japanese Privacy Seal
Pixel
Pixel E.U. Safe Harbor
Pixel
Pixel Participant Benefits
Pixel
Pixel Requirements
Pixel
Pixel Pricing Information
Pixel
Pixel FAQs
Pixel
Pixel Dispute Resolution
Pixel
Pixel File a Complaint
Pixel
Pixel
Pixel Association Partnerships
Pixel
Pixel Application Confidentiality
Pixel
Pixel
Reliability Seal
Safe Shopping Site
Pixel
BBBOnLine Information
Pixel
Dispute Resolution
The BBBOnLine Privacy Program offers a Privacy Dispute Resolution program for consumers with online privacy complaints against BBBOnLine Privacy Program participants and non program participants alike. Backed by the Better Business Bureau system's 86 years of experience in voluntary self-regulation and consumer dispute resolution, BBBOnLine is committed to helping consumers and businesses resolve online disputes.

How To File A Complaint

Public Posting of Dispute Resolution Case Decisions
Decisions Published February 28th, 2000:
Decision 2000-001 (CDW Computer Centers, Inc.)
Decision 2000-002 (eBay Inc.)
Decision 2000-003 (eBay Inc.)

Decisions involving BBBOnLine Privacy Seal holders may be appealed to the Privacy Review Appeals Board.

Quarterly Dispute Resolution Statistics
April 1, 2006 - June 1, 2006

July 1, 2005 - September 30, 2005
April 1, 2005 - June 30, 2005
January 1, 2005 - March 31, 2005

October 1, 2004 - December 31, 2004
July 1, 2004 - September 30, 2004
April 1, 2004 - June 30, 2004
January 1, 2004 - March 31, 2004

October 1, 2003 - December 31, 2003
July 1, 2003 - September 30, 2003
April 1, 2003 - June 30, 2003
January 1, 2003 - March 31, 2003

October 1, 2003 - December 31, 2003
July 1, 2003 - September 30, 2003
April 1, 2003 - June 30, 2003
January 1, 2003 - March 31, 2003

October 1, 2002 - December 31, 2002
July 1, 2002 - September 30, 2002
April 1, 2002 - June 30, 2002
January 1, 2002 - March 31, 2002

October 1, 2001 - December 31, 2001
July 1, 2001 - September 30, 2001
April 1, 2001 - June 30, 2001
January 1, 2001 - March 31, 2001

Dispute Resolution Procedures [PDF Format ]

© 2003 Council of Better Business Bureau, Inc.
Contact Us | Privacy Policy | Site Map | About Us